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Refund policy
Effective Date: June 12, 2023
1. Introduction
We are committed to providing high-quality virtual wallpaper products and ensuring that your purchase experience is as satisfactory as possible. This Refund Policy details our refund conditions and process for virtual product sales.
2. Virtual Product Features
Please note that our products are virtual wallpapers and are non-returnable. Due to the special nature of virtual products, once purchased, the product is activated or sent to your email, so no refund can be made.
3. Confirmation before purchase
Before placing an order, please carefully review the product details, including the size, resolution, design instructions and other information of the wallpaper, to ensure that the selected product meets your needs. We strongly recommend that you understand all relevant information before purchasing.
4. Importance of Email Information
Since our virtual products are sent by email, please be sure to provide an accurate and valid email address when placing an order. If the product cannot be delivered due to incorrect email information, we will not be able to provide a refund.
5. Shipping Process
After completing the payment, we will send the wallpaper download link or directly send the wallpaper file to the email address you provided during working hours.
Please download the email in time after receiving it to ensure that you can receive the product smoothly.
6. Refund Restrictions
Due to the characteristics of virtual products, refunds are not supported after purchase.
If you encounter any problems during the purchase process, we recommend that you contact our customer service team before placing an order.
7. Special Cases
Although we generally do not provide refunds, in special cases, such as when the product cannot be downloaded or there are technical problems, we may consider providing solutions based on the specific circumstances.
8. User Responsibilities
It is the responsibility of the user to ensure that they understand the characteristics of the virtual product and agree not to request a refund after purchase. We recommend that users fully understand the product details before purchasing.
9. Policy Updates
We may update this refund policy from time to time. Any major changes will be announced on this page and notified to you before the changes take effect.
10. Contact Us
If you have any questions about this refund policy or need further information, please contact us at the following:
Tel: +8615366293064
Email: ypt139@gmail.com
Address: No. 508, Tiyu Road, Wujiang District, Suzhou City
11. Applicable Law
This refund policy shall be governed by and interpreted in accordance with the laws of the People's Republic of China.
Please read and understand this refund policy carefully before purchasing. Thank you for your support and understanding of our products.
1. Introduction
We are committed to providing high-quality virtual wallpaper products and ensuring that your purchase experience is as satisfactory as possible. This Refund Policy details our refund conditions and process for virtual product sales.
2. Virtual Product Features
Please note that our products are virtual wallpapers and are non-returnable. Due to the special nature of virtual products, once purchased, the product is activated or sent to your email, so no refund can be made.
3. Confirmation before purchase
Before placing an order, please carefully review the product details, including the size, resolution, design instructions and other information of the wallpaper, to ensure that the selected product meets your needs. We strongly recommend that you understand all relevant information before purchasing.
4. Importance of Email Information
Since our virtual products are sent by email, please be sure to provide an accurate and valid email address when placing an order. If the product cannot be delivered due to incorrect email information, we will not be able to provide a refund.
5. Shipping Process
After completing the payment, we will send the wallpaper download link or directly send the wallpaper file to the email address you provided during working hours.
Please download the email in time after receiving it to ensure that you can receive the product smoothly.
6. Refund Restrictions
Due to the characteristics of virtual products, refunds are not supported after purchase.
If you encounter any problems during the purchase process, we recommend that you contact our customer service team before placing an order.
7. Special Cases
Although we generally do not provide refunds, in special cases, such as when the product cannot be downloaded or there are technical problems, we may consider providing solutions based on the specific circumstances.
8. User Responsibilities
It is the responsibility of the user to ensure that they understand the characteristics of the virtual product and agree not to request a refund after purchase. We recommend that users fully understand the product details before purchasing.
9. Policy Updates
We may update this refund policy from time to time. Any major changes will be announced on this page and notified to you before the changes take effect.
10. Contact Us
If you have any questions about this refund policy or need further information, please contact us at the following:
Tel: +8615366293064
Email: ypt139@gmail.com
Address: No. 508, Tiyu Road, Wujiang District, Suzhou City
11. Applicable Law
This refund policy shall be governed by and interpreted in accordance with the laws of the People's Republic of China.
Please read and understand this refund policy carefully before purchasing. Thank you for your support and understanding of our products.
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